For locked accounts or password resets, call the Voya Financial Application Support Team at (888) 792-8476. Please note that after three unsuccessful login attempts, your ID will be locked.
If you require additional TPA assistance, you may call the TPA Sales Support Team at
(877) 463-3122, Option 4.
Insurance products, annuities and funding agreements are issued by Voya Retirement Insurance and Annuity Company ("VRIAC"), Windsor, CT. VRIAC is solely responsible for its own financial condition and contractual obligations. Plan administrative services provided by VRIAC or Voya Institutional Plan Services LLC ("VIPS"). VIPS does not engage in the sale or solicitation of securities. All companies are members of the Voya family of companies. Securities distributed by Voya Financial Partners LLC (member SIPC) or third parties with which it has a selling agreement. All products and services may not be available in all states.